Shipping Policy

Average Delivery Times

Below you will find the average delivery time for all our packages:

Once an order is placed, we take 1–2 working days to process it.

During the week, processing usually takes one working day, but orders placed on Friday evening or during the weekend may take slightly longer.

Once your order has been processed, it will be dispatched, and delivery takes an average of 7–15 working days.

We strive to make the ordering and delivery process as easy as possible for our customers. If you have any questions or concerns, please contact our customer service team.

How Your Order Is Processed and Delivered

Placing an Order

The ordering process at Weston & Clarke is designed to be as simple as possible.

Go to the product page and add the desired product to your shopping cart by clicking the “Add to cart” button.

Make sure you have selected the correct variants.

If everything is correct, click “Proceed to checkout”.

On the information page, enter your correct address details.

Ensure all information is accurate, then click “Continue to shipping”.

On the Shipping page, you can review your address details.

All shipments are sent free of charge Weston & Clarke covers all shipping and delivery costs.

Click “Proceed to payment” to continue.

Payment Methods

At Veltrix, all payment options are SSL‑encrypted, ensuring a secure payment environment.

You may choose from:

Klarna (deferred payment)

Credit card (AMEX, Mastercard, Maestro, Visa)

PayPal

EPS

Sofort / Immediate transfer

Once you select your payment method, click “Complete Order”.

You will be redirected to your chosen payment provider follow the instructions to finalize your order.

If you experience any issues, you may contact us at any time.

Shipping Costs

We cover the shipping costs for every order.

All products are delivered to your door 100% free of charge, with no minimum order quantity required.

Shipping Your Order

Found the perfect look or accessory on our website?

We understand you want to enjoy it as soon as possible that’s why we ensure your order is processed and shipped quickly.

To maintain fair prices for our customers, we ship parcels in bulk once we reach our minimum shipment quantity.

We appreciate your understanding and your support in helping us create a more sustainable world.

Important Notice

Like many other online shops, we may experience delays due to the global Corona situation.

Please take this into account when placing your order.

We will always do our best to ship your order as quickly as possible.

If you need your order dispatched urgently, please contact us by email.

Our service team will be happy to help you find the best solution.